Withdraw Money

Customers can visit any of the M-Pesa outlets and use the cash out feature to withdraw cash from their digital wallet at their convenience. Digital wallet can be digitally loaded via credit or debit card or net banking free of cost. The Vodafone M-Pesa wallet can also be used to shop online, pay bills and remit money to family and friends. Customer who wish to withdraw money need to carry their identity proof to the nearest Vodafone M-Pesa outlet and they will receive the amount “subject to availability.”